Shipping policy

At Lost Studioz, we work hard to make sure your order arrives quickly, securely, and exactly as expected. Every product is made with care, quality-checked before shipment, and packaged with intention so it reaches you safely.

Order Processing

• Please allow 2–4 business days for order processing before shipment.
• During high-volume releases or restocks, processing may extend to 5–7 business days.
• Orders cannot be modified once production or fulfillment has begun.

Shipping Times

Domestic U.S. delivery typically takes:

• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): 2–4 business days

International delivery typically takes:

• 7–14+ business days, depending on destination & customs clearance times.

Tracking information will be emailed once your order has been shipped.

Shipping Rates

• Shipping costs are calculated at checkout based on weight, destination, and service selected.
• Free shipping promotions may apply during special drops or events.

Lost, Stolen, or Damaged Packages

Once a package is shipped, carrier responsibility begins.

Lost Studioz is not liable for:

• Packages marked delivered but not received
• Delays caused by the postal service
• Packages damaged in transit

However—your satisfaction matters. If an issue occurs, please contact us within 7 days of delivery so we can assist in filing a claim or working toward a solution.

Incorrect Address Policy

Please double-check your address before submitting an order.

If an incorrect address is entered and the package returns to us, the customer is responsible for reshipment fees.

International Duties & Taxes

For international customers, import duties, taxes, or customs fees may apply. These charges are not included in your order total and are the buyer’s responsibility